Return And Refund Policy
Eligibility:
- Returns accepted within 30 days of delivery
- Items must be unused, unwashed, and in original packaging with tags attached
- Proof of purchase required
Non-Returnable:
- Final sale or clearance items
- Worn intimates for hygiene reasons (unless defective)
Process:
- Contact service@sylvariona.shop for return authorization
- Ship to the provided address
- Refund issued within 5–10 business days after inspection
Damaged or Wrong Items:
Report to us immediately for free replacement or refund.