Return And Refund Policy

Eligibility:

  1. Returns accepted within 30 days of delivery
  2. Items must be unused, unwashed, and in original packaging with tags attached
  3. Proof of purchase required

Non-Returnable:

  1. Final sale or clearance items
  2. Worn intimates for hygiene reasons (unless defective)

Process:

  • Contact service@sylvariona.shop for return authorization
  • Ship to the provided address
  • Refund issued within 5–10 business days after inspection

Damaged or Wrong Items:
Report to us immediately for free replacement or refund.